Information Technology Service Continuity
Development and Investment Bank of Türkiye has identified the development and maintenance of its Information Technologies (IT) infrastructure as a priority in order to realize its corporate goals and provide continuous service.
The Bank carries out regular improvement and maintenance activities to prevent service interruptions and to
create a high-performance IT infrastructure. Risk assessments, performance measurement studies, and the need to
upgrade IT processes guide the Bank’s improvement approach and action plans. Within this framework, the Bank
takes the necessary measures to ensure that the entire infrastructure is redundant and highly accessible. The
active-active data center remodeling project aims to ensure the synchronized operation of primary and secondary
data centers.
In addition, TKYB tries to prevent financial, managerial, and reputational damage with its Information
Technologies Risk Policy. This policy includes identifying the application, system, software, and data security
risks, taking necessary measures, and systematically monitoring the risk management process. The Bank monitors
the risk management process through annual risk assessment reports and determines the steps to be taken against
risks through these reports.
Finally, TKYB’s IT continuity approach, together with the necessary measures to ensure that the Bank’s
activities are not interrupted beyond the limits of acceptability, the information systems services that
support the Bank’s activities are backed up with the IT Continuity Plan established within the scope of the
IT Continuity Policy and IT Services Access Policies. The steps of this plan can be listed as testing, reporting,
and continuous improvement. Thus, the continuity of the Bank’s information technology services, risk management,
and infrastructure improvements are ensured.