05

Intellectual Capital

2023 Plans and Goals

In 2023, Development and Investment Bank of Türkiye plans to carry out R&D and POC activities to improve the use of artificial intelligence in existing applications and processes and to utilize artificial intelligence studies in application areas such as reporting and business analytics, data interpretation, legal compliance, and fraud detection.

By focusing on open-source and open banking activities, microservice architecture will be expanded, efficiency and productivity in corporate processes will be increased by utilizing artificial intelligence-supported systems, and innovative solutions will be offered.

At the same time, efforts will be made to create new insights by analyzing big data to be generated from platforms such as the Bank’s corporate website, application portals, social media, main banking, etc., and studies will be carried out to use advanced analytical techniques such as artificial intelligence-supported text analytics, machine learning, predictive analytics, data mining, statistics, and natural language processing.

Target 1

In 2023, it is aimed to complete the development of modules to carry out electronic lien, pledge cancellation, and collateral transactions, to perform interest-free banking transactions in the main banking system by integrating the central invoice recording system, and to develop a foreign trade module to carry out import/export transactions.

Target 2

The rating project, which has already started, in which rating criteria will be determined and modeled for corporate, SME, financial institutions and project finance, integration project of supplier financing products with the main banking system, treasury switchboard call center, remote customer acquisition, KPI-based performance measurement, treasury profitability, system infrastructure, and implementation monitoring projects will be carried out.

Target 3

In 2023, new security solutions will continue to be implemented, and segmentation, firewall, and load balancer solutions will be expanded. The Bank will renew the technology in the main backbones of its corporate network and renew the network access control system.

Target 4

Emphasis will be placed on virtualization technologies, and desktop virtualization solutions will be used.

Target 5

In 2023, it is also aimed to strengthen the Disaster Recovery Center and transition to an architecture that will operate in an active-active structure with the primary data center.

Target 6

With the new primary and secondary data centers, the Bank will improve and maintain its existing asynchronous replication-based disaster management infrastructure. While existing structures such as firewalls and digital communication systems, which have a technological life span, will be moved to the new center, the server, storage, and network infrastructure, which can be considered as the backbone of the entire platform, will be completely renewed.

Target 7

In 2023, Development and Investment Bank of Türkiye will continue its digital transformation and offer innovative services to its customers through mobile and online channels. The Bank will follow the legislative regulations on digital merchant/corporate customer acquisition and will continue its digitalization and process automation efforts by establishing the necessary infrastructures.

Target 8

In 2023, the Bank will continue to add new products and services to its existing products and services, focusing on digitalization and quality to achieve its financial and operational targets