Intellectual Capital
Intellectual capital is a combination of know-how, innovative
thinking, and intellectual assets, which refers to the knowledge
that can be utilized from profit-generating information, including
components such as concepts, inventions, technologies, software,
designs, companies’ capacity to use data, relationships between
the Bank and its stakeholders, and creativity. Development and
Investment Bank of Türkiye places a high value on intellectual
capital, which, together with the ability to apply knowledge, helps
the Bank grow and prosper.
A bank closely follows all important developments, especially
sectoral, which it has gained since its establishment. In this
context, the Bank considers research and being inquisitive as an
indispensable part of intellectual capital as it enables learning.
Another active element of intellectual capital, which is critical
for banking activities, is information technology assets.
Development and Investment Bank of Türkiye, which has access to
large amounts of data, provides opportunities to develop its
intellectual capital within the scope of data analytics and
technological innovations in order to increase its capacity to
effectively manage, analyze and use this data.
Inputs
- National and international sectoral publications
- Priorities within National Development Plans
- Digital infrastructure systems and platforms
- Computer software, licenses, programs
- Customer / Employee feedback
- National and international collaborations
Activities
- Preparation of Bank strategies and business plans
- Providing the opportunity to work remotely
- Identifying, monitoring, and taking precautions against risks that may threaten information assets
- Establishment of technology and innovation funds
- Evaluation of the economic, technical, and financial aspects of the projects to be support
Outputs
- 9 completed and 14 ongoing digital transformation projects
- Number of staff involved in projects: 65
- Investing 40% of the 2022 investment and operating budget in digitalization and information security
Value Created
- Transparency and reliability
- Digital transformation and information security
- Productivity
- Unique customer experience
- Business continuity
- Quality management
Targets
- Developing an online demand collection infrastructure and carrying out the processes of receiving, evaluating, and monitoring customer demands in a digital environment
- Strengthening security and business continuity practices every period and raising awareness of information security within the Bank
- Renovation, modernization, and relocation of the primary data center and Disaster Recovery Center (DRC) to new locations with international standards
- Installation and commissioning of segmentation firewall and load balancer
- Ensuring that business processes are realized on IT platforms in an end-to-end integrated manner with minimum intervention through the implementation of the new Core Banking Transformation project
- Improvement of software production infrastructure and dissemination of open-source components
Material Topics
- Cyber Security and Data Privacy
- Digital Transformation and Innovation
- Stakeholder Capitalism and Collaboration
Risks
- Data privacy and security
- Adaptation to constantly renewed technological developments
- Cybersecurity vulnerabilities
Opportunities
- Software solutions
- Data source optimization
- Preventing fraud attempts
- Information Technologies corporate architecture studies